Is everything you make eco-friendly?
We believe spending time outdoors makes everything better. Because we’re big fans of the
earth and all that it has to share with us, being eco-friendly is at the top of our priorities. Below is some info on the materials we use for various products:
We use a certified home compostable alternative to a traditional poly bag. These come from a company called Better Packaging. Our mailers are made from 100% recycled content, 50% post-consumer content and come from a company called EcoEnclose.
We work with a company to print our materials with safe, eco-friendly dyes, and always use recycled paper.
Our ripstop is made of 86% recycled polyester (RPET) and 14% spandex.
Our jersey is made of 87% recycled polyester (RPET) and 13% spandex.
We’re looking into using recycled spandex in the near future as well. Our materials are Bluesign certified, which you can read more about here.
Where do you manufacture?
Though we design our products in Los Angeles, we manufacture in Seoul and China. We have a close relationship with all of our production partners to ensure they maintain safe working environments and provide livable wages.
Is there a reason you don’t manufacture in the US?
We searched high and low to find an amazing manufacturer in the U.S., but quickly learned that although the U.S. has strength in denim and cotton materials (especially in Los Angeles), there’s a reason why Asia is used for athletic wear - the artisans are more skilled in the development of the type of product we’re after.
Why do you only have three items to start with?
In order to be as sustainable and thoughtful with our production process, we wanted to begin with limited products and limited quantities. This way, we can have a better understanding of exactly what sells, in which size, and what we can make more of to serve customers better. Once we get into a rhythm of connecting with our community, we’ll be able to make smart, thoughtful choices about what to bring to market.
Will you have additional sizing options?
As a small company, we’re doing the best we can to serve a variety of individuals. We’re looking to extend our sizing in the next rounds of production. If there’s a size you’re looking for and unable to find, please let us know and we’ll do our best to accommodate in the near future.
How should I care for my items?
We recommend you machine wash color with similar fabrics and colors. Tumble dry low and remove promptly, or hang dry to keep your hiking gear in the best shape possible. Please don’t iron your clothes.
What size am I?
Most of our sizing is “true to size” but we recommend you grab a measuring tape if you’re not entirely sure about your size. Whenever an item is oversized, we mark it in the product description, so you’ll be able to find more information on product-specific pages.
How does shipping work?
Shipments are sent from Los Angeles, California. We aim to get orders out as quickly as possible, shipping Monday through Friday. Once an order ships, an update is automatically sent to the email on file.
Lato is unfortunately not responsible for lost or damaged packages. Please consider the security of your delivery address before placing your order. If your package has been lost or damaged, please contact the mail carrier.
Have questions about shipping? We can help. Drop us a line at: email@example.com
Can I return an item?
As a small, independently owned business we can only accept exchanges & offer store credit. We do not offer refunds at this time. Items you wish to exchange must be sent back within 14 days of receipt.
To be eligible for an exchange, items must be unworn, unwashed, and with their original tags.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable but we will happily ship the exchange to you at no charge. Depending on stock quantities, etc., the time it takes for your exchanged product to reach you may vary.
Please consider trackable shipping services or purchase shipping insurance if your order is over $75. We cannot guarantee that we will receive your exchanged item.